Privacy Policy

Last updated: 02 Oct, 2024

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At Cyfy Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from visitors to our website and users of our services. By using our website or any of our services, you agree to the terms outlined in this policy.

 

1. Information We Collect

 

We collect the following types of information from our website visitors:

 

1.1. Personal Information

 

We collect personal information that you provide voluntarily through our forms, including but not limited to:

 

• Contact forms: Name, email address, and any other information you choose to provide.

• Other submissions: Any personal information provided via job applications, inquiries, or other forms.

 

1.2. Automatically Collected Information

 

When you visit our website, certain information is automatically collected through cookies and analytics tools, such as:

 

• IP address and device information.

• Browser type and version.

• Pages visited and the time spent on the website.

• Referring URLs.

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1.3. Error and Diagnostic Information

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For users of our services, we also collect error and diagnostic information when our software encounters issues during data collection. This may include:

 

• Error messages, logs, and technical details about the issue.

• Relevant metadata about the resource being accessed.

 

This information is used internally to help us monitor, troubleshoot, and improve the performance and reliability of our software and services.

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2. How We Use Your Information

 

We use the information we collect for purposes such as:

 

• To respond to inquiries made through our contact forms.

• To process job applications and other submissions.

• To provide customer service and support.

• To improve and optimize our website through analytics data.

• To send promotional emails or newsletters (only if you’ve opted in).

• To collect error and diagnostic information to improve our products and ensure the efficient functioning of our services.

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3. Cookies and Tracking Technologies

 

Our website uses cookies and other tracking technologies to enhance your browsing experience. By using our website, you agree to the use of cookies as described in this policy.

 

3.1. Types of Cookies We Use

 

• Essential Cookies: Necessary for basic website functionality.

• Analytics and Performance Cookies: Used to understand how visitors interact with the website, track performance, and improve functionality (e.g., through Google Analytics).

 

3.2. Managing Cookies

 

You can control or disable cookies through your browser settings. However, please note that disabling cookies may impact your experience on the site.

 

4. Payment Processing

 

We use third-party payment processors to handle transactions. We do not process or store your payment information directly. When you make a purchase, your payment information is handled by these processors in accordance with their own privacy policies.

 

For more details on how your payment information is handled, please review the privacy policies of the payment processors you use during checkout.

 

5. Third-Party Analytics

 

We use third-party services, such as Google Analytics, to collect and analyze usage information. These services use cookies and similar technologies to track user activity and provide us with reports.

 

For more information on how Google collects and processes data, please visit the Google Privacy Policy.

 

6. How We Share Your Information

 

We do not sell or rent your personal information. However, we may share your information with:

 

• Service providers that help us operate our website (e.g., analytics providers, customer support).

• Third-party payment processors to handle transactions.

• Legal authorities, if required to comply with applicable laws or legal processes.

 

7. Your Rights

 

Depending on your location, you may have the following rights regarding your personal information:

 

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete personal data.

• Deletion: Request that we delete your personal data (subject to legal obligations).

• Opt-Out: Unsubscribe from promotional communications at any time.

 

To exercise these rights, please contact us at cyfylabs@gmail.com.

 

8. Data Security

 

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

9. Data Retention

 

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example:

 

• Contact form submissions are retained for customer service purposes.

• Analytics data is retained to improve website performance.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

 

11. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at: cyfylabs@gmail.com